Aug 11

How do I submit a bug report?

Category: FAQs

Within the web application, the best procedure is to submit details using the ask a question feature. A link to this can be found on your Dashboard.

There is a dedicated Submit Bug Report feature within the mobile application. This is accessed as a menu item of the main navigation drawer. Click on the ‘hamburger’ (3 horizontal lines) menu button in the top left of the main screen (e.g. Home or Calendar).

The advantage of the mobile Submit Bug Report is that a screenshot (that you can annotate), along with an application log is sent with your description of the issue. This can significantly assist with investigating the problem.

About The Author

Dr. Sean Radford, the Founder & CEO of TrainAsONE, is a medical doctor, IT expert, coach and podium finisher in international endurance events. He has dedicated more than 20 years to the research of health, fitness and social well-being of the general population. He has been developing Artificially Intelligent (AI) and Machine Learning (ML) tools to help tackle some of the world’s leading health issues. Dr Radford is a Tech Ambassador for the UK, considered a leading expert in his field, and is a regular speaker at key events, as well as an author of numerous research publications.